Terms of Service
These terms govern use of the ArrayCart website, ArrayCart subscriptions, payment and billing workflows, and related support communications.
- Our third-party payment provider powers checkout and billing
- Refunds follow the 60-day policy
- Subscription tiers are shown at checkout
- Service provider
- ArrayCart
- Product
- ArrayCart suite subscription
- Effective date
- April 10, 2026
- Last reviewed
- July 19, 2026
Definitions
| Term | Meaning |
|---|---|
| ArrayCart, we, us | The business operating this website and the ArrayCart hosted service. |
| ArrayCart | The multi-tenant, cloud-hosted business-management suite for Bangladesh small businesses. |
| Subscription | The paid plan that grants access to the ArrayCart hosted service through ArrayCart's payment and billing flows. |
| Website | arraycart.bd, including ArrayCart marketing and trust-center pages. |
| You | A visitor, customer, subscriber, merchant or organization using the website or the ArrayCart service. |
Acceptance
By using the website, creating a signup, joining the newsletter, contacting support, subscribing to ArrayCart, managing a subscription or using the ArrayCart service, you agree to these terms.
- You must be at least 18 years old or the age of majority in your jurisdiction.
- If you act for an organization, you confirm that you have authority to bind that organization.
- You are responsible for keeping account, subscription and billing information accurate.
Subscription and product access
An ArrayCart subscription grants access, it is not a sale of the software. A subscription gives you a non-exclusive, non-transferable right to use the ArrayCart service according to the plan tier and commercial terms shown at checkout or in your account.
- Account credentials and workspace access may not be shared, resold or sublicensed.
- Using ArrayCart beyond your subscribed plan limits may require an upgrade.
- ArrayCart may suspend or terminate a subscription if these terms are violated.
- Access to the ArrayCart service requires an active subscription; no software is installed on your own servers.
Payments, billing and payment providers
Our third-party payment provider handles checkout, payment processing, billing and account management, taxes where applicable, fraud prevention, transaction support and refunds. Amounts are charged in BDT. ArrayCart does not store full card numbers or card security codes.
| Provider | Role |
|---|---|
| Our third-party payment provider | Payment processing, checkout, billing, accounts, invoices, taxes where applicable, transaction support and refund workflows. |
| ArrayCart | Product, website, customer communication, subscription policy, refund policy and support. |
Renewals, cancellations and refunds
- A recurring subscription may renew automatically unless cancelled before renewal.
- Prices, taxes and renewal terms are shown through the checkout or account flow.
- Refunds are governed by the 60-day Refund Policy.
- Cancellation stops future renewal charges but does not automatically create a refund outside the Refund Policy.
Read the Refund Policy for eligibility, timing and request instructions.
Workspace data isolation
How ArrayCart separates marketing-website data from workspace data
- Each tenant's workspace data is isolated on a per-tenant, per-workspace basis.
- Marketing-website analytics do not draw on your workspace business data.
- Sales, order, product, staff, payroll and customer records inside your workspace stay within your tenant.
- Access to workspace data requires authenticated sign-in with your own credentials.
- Full audit trails record activity within your workspace.
Acceptable use
- Do not use the website or the ArrayCart service to violate law, privacy rights or intellectual-property rights.
- Do not attempt unauthorized access to ArrayCart, our payment provider or other provider systems.
- Do not distribute malware, spam, phishing content or harmful code through workflows involving ArrayCart services.
- Do not bypass plan limits, payment controls, rate limits or account restrictions.
- Do not submit secrets, passwords, full card details or unnecessary customer exports to support.
Intellectual property
The ArrayCart name, website copy, interface designs, logos, commercial content and proprietary product materials belong to ArrayCart or its licensors. You may not copy, resell or redistribute proprietary materials except where expressly allowed by law, subscription terms or written permission.
Third-party services
ArrayCart may integrate with payment providers, messaging channels such as WhatsApp, Messenger and SMS, hosting providers, email providers and other third-party services. Those services are controlled by their own terms, privacy policies, availability and technical behavior.
Disclaimer and limitation of liability
The website and the ArrayCart service are provided as available and as permitted by law. ArrayCart does not promise uninterrupted, error-free or universally compatible operation.
To the maximum extent permitted by law, ArrayCart is not liable for indirect, incidental, special, consequential or punitive damages, or for losses arising from third-party services, your own configuration, connectivity failures, payment provider behavior or data you manage within your workspace.
Changes, termination and contact
ArrayCart may update these terms when product, payment, subscription, legal or provider practices change. Material changes are reflected by the last reviewed date on this page.
Questions can be sent to [email protected].
Email terms questionRelated policies
Each page covers one part of how ArrayCart handles privacy, payments, subscriptions, refunds, and accessibility.
Privacy Policy
What the ArrayCart website collects, why it is used, cookie consent behavior, and how to exercise privacy rights.
Read policyData Safety
How website data, payment data, and per-tenant workspace data are separated.
Read policyRefund Policy
The 60-day ArrayCart subscription refund guarantee and how refund requests are handled.
Read policyHave a terms or billing question?
Email ArrayCart. We route rights requests, refund questions, and accessibility reports to the right place.
